Effective date: August 24, 2026

These Terms and Conditions ("Terms") govern your use of the LOZES IT Solutions website (lozes.ca) and, where applicable, form part of the general terms under which LOZES ("LOZES", "we", "us", or "our") provides managed IT, Microsoft 365, Azure, security, and related services. Specific service engagements may also be governed by a separate signed service agreement or statement of work, which will take precedence over these Terms in the event of a conflict.

1. ACCEPTANCE OF TERMS

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

2. USE OF THE WEBSITE

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the site by, any third party. You may not attempt to gain unauthorized access to our systems, interfere with the operation of the website, or use automated means to extract data without our consent.

3. SERVICES

Descriptions of managed IT, Microsoft 365, Azure, security and compliance, and related services on this website are provided for general informational purposes. Specific scope, pricing, service levels, and deliverables for any engagement will be set out in a separate proposal, quote, or service agreement between LOZES and the client. In the event of any conflict between this website and a signed service agreement, the service agreement governs.

4. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, and design, is the property of LOZES or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent, except for personal, non-commercial reference.

5. THIRD-PARTY LINKS AND CONTENT

This website may reference or link to third-party products, services, or websites (including Microsoft products and services). We do not control and are not responsible for third-party content, and inclusion of a link does not imply endorsement.

6. DISCLAIMERS

This website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law. Nothing on this website constitutes a guarantee of specific results, uptime, or security outcomes; such commitments, where offered, are set out only in a signed service agreement.

7. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LOZES will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of this website. Liability arising from services performed under a signed service agreement is governed by the terms of that agreement.

8. INDEMNIFICATION

You agree to indemnify and hold LOZES harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of this website or violation of these Terms.

9. PRIVACY

Our collection and use of personal information in connection with this website is described in our Privacy Policy, which is incorporated into these Terms by reference.

10. GOVERNING LAW

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario, unless otherwise specified in a signed service agreement.

11. CHANGES TO THESE TERMS

We may revise these Terms from time to time. The effective date above indicates when these Terms were last revised. Continued use of the website after changes take effect constitutes acceptance of the revised Terms.

12. TERMINATION

We may suspend or restrict access to this website at our discretion, including in cases of suspected misuse or violation of these Terms. Termination of a service engagement is governed separately by the applicable service agreement.

13. CONTACT US

Questions about these Terms can be directed to: Email: [email protected] | Phone: +1 (844) 783-2030 | Mail: 1 Concorde Gate, #702, Toronto, Ontario M3C 3N6, Canada

These Terms and Conditions are a general starting point and do not constitute legal advice.