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Frequently

Asked Questions

What services does LOZES provide?

LOZES specializes in Microsoft 365, Azure, Security & Compliance, and Managed IT Services. We help businesses adopt, secure, and get more value from the Microsoft cloud platforms they rely on every day, from day-to-day support to full cloud migrations.

What makes LOZES different from other IT providers?

LOZES focuses specifically on the Microsoft cloud platforms your business already relies on — Microsoft 365, Azure, and Microsoft's security tools — rather than spreading across every vendor and technology. That focus lets us go deeper, handling the full lifecycle from assessment through migration, security, and ongoing management, with a security-first approach built in from the start.

What is the difference between Managed Services and Professional Services?

Managed Services provide ongoing monitoring, maintenance, security, and day-to-day support for your Microsoft environment. Professional Services are project-based engagements such as cloud migrations, Microsoft 365 or Azure deployments, security improvements, and major infrastructure changes. We can provide either service—or combine them—based on your needs.

How is pricing structured?

Pricing depends on your business size, current environment, and the services you need, whether that's ongoing managed support, a one-time project like a cloud migration, or a specific service like a security assessment. We provide a clear quote after learning about your business in a free consultation, so there are no surprises.

Can LOZES work alongside our existing IT team?

Yes. LOZES can operate as an extension of your internal IT team, providing Microsoft cloud expertise, additional capacity, project delivery, security guidance, and ongoing co-managed support. We define responsibilities clearly so your team retains visibility and control.

What does onboarding with LOZES look like?

Onboarding starts with a discovery call and review of your current Microsoft environment, priorities, risks, and business goals. We then document the recommended scope, responsibilities, timeline, and communication process before implementation. For managed services, we transition monitoring and support in planned stages to minimize disruption.

How do I get started?

Book a free consultation using the form on this page. We'll learn about your business, current setup, and goals, then recommend a plan tailored to you — no obligation.

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LOZES Inc.

Microsoft Cloud & Managed IT Solutions

+1 (844) 783-2030

1 Concorde Gate, #702 Toronto, Ontario M3C 3N6, Canada

Office Hours

Monday - Friday: 8:00AM - 5:00PM EST

Saturday - Sunday: Closed

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